Faculty

Title: Associate professor
E-Mail:jianming@ccsicom.com

Education

M. A. (Economics) 1991 Renmin University of China
B. A. (Science) 1984 department of physics, Sichuan University

Academic Positions

2001-Present Associate Professor, Renmin University of China

Field of Research

Customer satisfaction, Service management, Market investigation 

Teaching

Statistics, Market research, Investigation methodology and techniques in marketing research

Books

1. Market investigation,China Renmin University Press, 2005
2. Marketing theories and management practices，China Wuzhi Press，2004
3. Market investigation methods and techniques, China Renmin University Press, 2004
4. Market prediction and management decision-making，China Renmin University Press，2003
5. Marketing theories and practices，Hong Kong Tianma books Ltd.，2001

Research projects

1. Satisfaction Investigation of National Telecom User
2. Satisfaction Investigation of National Automobile User
3. Investigation of Customer Satisfaction of China Civil Aviation of China (CAAC)
4. Satisfaction Investigation of China Telecom User
5. Satisfaction Investigation of China Unicom User
6. Market Investigation of Mao Tai in GuizhouProvince
7. User Investigation of Qingdao Aucma Co.
8. User Investigation of Zhejiang Delixi. Co.
9. Market Investigation of Dongfeng Camion Company.
10. Quantitative study of Cultural Market in Beijing
11. Study of Opera Market in Beijing
12. Investigation of Puppet Show Market in Beijing
13. Commercial Planning of Luqiao district, Taizhou, Zhejiang Province